Privacy Policy

At Satyamev Developcon Pvt. Ltd. (hereinafter referred to as “Satyamev Group”, “we”, “us”, or “our”), we value your trust and respect your right to privacy.

Satyamev Developcon Pvt. Ltd. operates under the Companies Act, 1956. Our registered office is at 5th Floor, UFO Mall, Anisabad, Patna, Bihar – 800002. Our Corporate Identity Number (CIN) is U45309BR2016PTC032114.

This Privacy Policy explains how we collect, store, use, and protect your Personal Data. Please read this policy carefully before using our website or applications.

If you do not agree with this Privacy Policy, please do not use or access the Satyamev Group website or applications.

General

This Privacy Policy applies to the Satyamev Group website and applications. It covers our mobile and hybrid applications that provide our Services.

The policy applies regardless of how you access our Services. You may use a computer, mobile phone, tablet, television, or another media or computer resource.

People who register on our website or applications also come under this policy. The policy also covers individuals whose data Satyamev Group receives while providing its Services.

Whenever you use our website or applications, we may process your Personal Data according to this Privacy Policy.

Personal Data and Its Collection

Personal Data means information that relates to an identified or identifiable living person. In this policy, we refer to such a person as “you” or “your”.

Examples include your name, address, mailing address, telephone number, and email ID. Personal Data may also include bank account details and information linked to credit or debit payment instruments.

We may also collect information about your mobile phone and other personal details that you voluntarily provide.

This information may include details that you provide to UIDAI, CIBIL, other agencies, or Credit Information Companies.

Information We Collect When You Use Our Website

We collect information about you and your use of our Services to improve the experience for all users.

When you register or sign up for an account, we may request information such as your name, email address, contact number, PAN, and passport number.

When you contact Satyamev Group through our website, we may request your name, email ID, and contact number.

The same information may apply when you provide feedback or submit a testimonial.

We collect information about the Services you use and how you use them. This information may include log details and location information.

We may also collect information through campaigns and publicly available sources. Where permitted by law, we may combine this information with other data.

When you communicate with Satyamev Group, we may collect information about that communication.

Our platform may also collect information that you choose to provide while communicating with other members.

You may sign in with a social media account to access Satyamev Group. You may also connect your social media account with our Services.

When you make such a connection, you consent to our collection, storage, and use of information that the social media interface makes available to us.

Please review your social media provider’s privacy policy and help centre for more information about its data-sharing practices.

Information Collected Through Our Applications

When you download our mobile application or use a hybrid application related to our Services, we may collect certain information.

• Email ID
• Name
• Address
• Country or city
• Mobile number

This list may not include every type of information that we may collect through our applications.

Satyamev Group collects Personal Data when individuals voluntarily provide it to us.

After you provide Personal Data, we may verify it or combine it with information from publicly or commercially available sources, where permitted by law.

We may also receive information about you from third-party social networking services when you connect with those services.

Lawful Basis of Processing

We may process your Personal Data for the following reasons:

• We have a contract with you.
• You have given us express permission to process your data.
• We need to provide services after you purchase something from us.
• You have availed one of our offers and require the related services.
• We need to comply with applicable laws.

Use of Personal Data

We use Personal Data to provide the solutions you request. Our team may also use it to resolve disputes and troubleshoot concerns.

We may assess your interest in our services to improve your experience. We may also use relevant information to send updates about offers, products, services, and other communications.

Our security processes may use Personal Data to detect errors, prevent fraud, address criminal activity, and enforce our terms and conditions.

Satyamev Group and its group companies may launch new services and facilities from time to time. Where applicable, we will ask for your consent before sending related communications.

We may sometimes invite you to complete optional online surveys. These surveys may request contact or demographic information, such as postal code, age, or gender.

Participation in these surveys remains voluntary. You choose whether to provide Personal Data through these surveys.

We transmit and store such information in an encrypted manner according to applicable laws. Our team maintains the confidentiality of this information and uses it only for the purposes described in this Privacy Policy.

Cookies and Other Tracking Technologies

Some of our web pages use cookies and other tracking technologies. A cookie is a small text file that may collect information about website activity.

Certain cookies can remember Personal Data that you previously provided. Most browsers allow you to control and remove cookies.

You can also configure your browser to notify you when it receives a cookie. You may block cookies through your browser settings.

If you block or delete cookies, you may need to enter your original user ID and password again. This may apply when you access certain parts of our website.

Our tracking technologies may record internet domain and host names, IP addresses, browser software, and operating system types.

They may also record clickstream patterns and the dates and times when you access our website or applications.

We use these technologies to improve our website, applications, and overall user experience.

We may also analyse non-personal information to identify trends and statistics.

For more information about cookies, please refer to our Terms of Use.

Information Sharing and Disclosure

We limit access to your Personal Data to employees who need the information to perform their duties.

These duties may include providing, operating, developing, or improving our products and Services.

Satyamev Group does not rent or sell your Personal Data. We also do not share it with other people or non-affiliated companies except in the following situations:

• You have requested a product or service.
• You have given us permission.
• We need to disclose the information for a reason described in this Privacy Policy.

We may provide information to trusted partners who work with or on behalf of Satyamev Group under confidentiality agreements.

These partners may help us communicate with you about offers from Satyamev Group and our marketing partners.

Our trusted partners cannot independently share your Personal Data.

We may also provide information to agents and contractors who need it to process transactions or communicate with you.

We may use this information to assess our market, customers, products, and Services. The analysis can help us understand customer behaviour and improve our Services.

We require our agents and contractors to keep your information confidential. They may use the information only to perform services for Satyamev Group, its group companies, or affiliates.

We may share Personal Data with our affiliates to provide information about offers from other Satyamev Group entities.

Legal requirements may require us to disclose certain information. These requirements may include subpoenas, court orders, government requests, law enforcement requests, or other legal processes.

We may disclose information when we need to establish, exercise, or defend our legal rights.

We may also share information when necessary to protect the rights or property of Satyamev Group, its group companies, or affiliates.

Our team may share information to investigate or prevent illegal activities and suspected fraud.

We may also share information when a situation creates a potential threat to the physical safety of any person.

Violations of Satyamev Group Terms of Use may also require information sharing where permitted by law.

If another company acquires Satyamev Group or merges with us, we may transfer your data as part of that transaction.

In such circumstances, we will notify you before the transfer and explain when a different privacy policy will apply.

Consent to International Transfer of Data

When you use our Services or provide your details, we may transfer your data outside India for processing.

We will process such data according to this Privacy Policy and applicable data protection requirements.

If your data first enters our processing system in the European Union, we may later transfer it outside the EU.

Such transfers may involve Satyamev Group companies, affiliates, or trusted partners.

We will use appropriate protective measures when applicable. These measures may include contractual clauses with entities that receive the data.

Third-Party Links and Content

Our Services may contain links to third-party websites, applications, or services.

These third-party services operate outside our control. Satyamev Group does not control their content, policies, or practices.

We do not accept liability for losses or damages arising from your use of third-party websites or applications.

This includes losses caused by defects, errors, omissions, interruptions, inaccuracies, or unavailable third-party content or services.

Minors

Users must meet the minimum age requirement to use our Site or Applications.

The minimum age for these purposes is 16. However, local law may require a higher age for us to provide our Services lawfully.

Outside the European Union, users below 18 or the age of majority in their jurisdiction must use Satyamev Group Services under adult supervision.

A parent, legal guardian, or responsible adult may provide such supervision.

Data Retention

Satyamev Group keeps your Personal Data only for as long as necessary for our processing purposes.

Legal, regulatory, contractual, or statutory obligations may require us to retain certain information for longer periods.

After the applicable retention period ends, we will delete or archive your Personal Data.

We may retain information when legal or contractual obligations require it or when applicable statutory limitation periods apply.

Control Over Your Information

Where applicable, we provide options to control your Personal Data under the European Union’s General Data Protection Regulation.

These options may include the right to access, modify, erase, restrict, transmit, or object to certain uses of your data.

You can update your profile and related Personal Data at any time.

You may also request to review, correct, delete, or object to the processing of Personal Data collected through our website, applications, or Services.

To make a request, please email us at ask@satyamevgroups.com.

For privacy concerns about accessing or correcting Personal Data, please contact us using the details in the Data Privacy Issues and Whom to Contact section.

Please clearly state which Personal Data you want to change. You can also tell us if you want to remove your information from our database or limit its use.

Our team handles most requests quickly. Complex requests may require additional research and time.

For complex cases, we will address the issue or contact you about the appropriate next steps within 30 days.

Security and Confidentiality

Satyamev Group uses reasonable security practices and procedures to protect your Personal Data.

Our safeguards may include managerial, operational, physical, and technical measures.

Protecting the personal and financial information you submit to us remains important to Satyamev Group.

We take reasonable steps to protect the security and confidentiality of information that you share with us.

We will not use or share personally identifiable information for purposes other than those to which you have consented, except when the law permits or requires us to do so.

Despite our security measures, no online service can guarantee complete security.

For this reason, Satyamev Group cannot guarantee the security of data that you transmit through our online Services or applications.

By accepting this Privacy Policy, you acknowledge that you transmit Personal Data through online Services at your own risk.

Please help protect your information by keeping your username and password confidential.

Social Media

Satyamev Group operates channels, pages, and accounts on certain social media platforms.

These platforms help us inform, assist, and engage with customers.

We may monitor and record comments and posts about Satyamev Group on these channels to improve our products and Services.

Please do not share the following information with Satyamev Group through social media platforms:

• Sensitive Personal Data, including racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership.
• Genetic data, biometric data, health information, sex life, or sexual orientation information.
• Other sensitive information, such as criminal convictions, offences, or national identification numbers.
• Excessive, inappropriate, offensive, or insulting information about individuals.

Satyamev Group is not responsible for information that other users post on third-party social media sites.

Our responsibility covers information that our employees post on behalf of Satyamev Group.

We remain responsible for our own use of Personal Data that we receive through such social media sites.

Consent

Consent means an individual’s choice to opt in or opt out of the use of Personal Data.

You may provide consent through a checkbox, signature, or another confirmation method.

In some situations, we may require express written consent. Where applicable, we will obtain consent before:

• Collecting, using, or processing Personal Data in certain ways.
• Processing sensitive Personal Data where consent applies.
• Sharing Personal Data with a third party.
• Transferring Personal Data outside your country of residence.
• Using or placing web cookies on your computer or electronic devices where consent applies.

How to Opt Out

Satyamev Group may use your contact information to send updates about products, services, and events through email.

If you do not want to receive marketing communications, please email us at ask@satyamevgroups.com.

Withdrawing consent or withholding information may affect our ability to provide certain services or facilities.

We reserve the right to take appropriate action regarding obligations or contracts for which we requested the Personal Data.

Our team will update your communication preferences as soon as reasonably practical.

Opting out of our email list may not remove your Personal Data from every Satyamev Group database or third-party database.

To request deletion of your data, please follow the process described in the Control Over Your Information section.

Disclaimer

Satyamev Group is not liable for losses or damages caused by disclosure of information concerning a user’s account or online transactions.

This includes information related to credit cards, debit cards, verification processes, or other transaction details.

We are also not liable for errors, omissions, or inaccuracies in information disclosed or used through a legal process or otherwise.

Satyamev Group does not store credit or debit card details.

If you voluntarily provide Personal Data that we did not request during registration, you do so at your own discretion.

Satyamev Group will not be liable for a breach involving information that you voluntarily provide without a request from us.

No Contractual Obligation

This Privacy Policy does not create any contractual or other legal rights on behalf of any party.

We do not intend this policy to create such rights.

Intellectual Property Rights

Satyamev Group retains all rights relating to data provided on or through this website and applications.

These rights include copyrights, trademarks, patents, and other intellectual property rights.

Our protection also covers text, graphics, logos, and other website content.

Changes to This Privacy Policy

Satyamev Group may change or update this Privacy Policy or our other policies and practices at any time.

We may make changes without prior notification. For this reason, we recommend that you review this Privacy Policy periodically.

The policy applies to the Satyamev Group website, applications, and other media that we use to provide our Services.

Any changes or updates will take effect immediately after we post them on our website.

You can visit www.satyamevgroups.com to review the latest version.

Data Privacy Issues and Whom to Contact

If you have questions, comments, or concerns about this Privacy Policy, please contact us.

For questions about how we handle your Personal Data, you can contact our team directly.

Email: ask@satyamevgroups.com